What I Learned from User Story Mapping (and how most people do Agile wrong)

Some time ago, I came across User Story Mapping by Jeff Patton while looking for books about customer discovery. So I ordered a copy, and while it wasn’t exactly a light read, I finally made it all the way through and figured I would share some of what I learned. The topic of user stories is particularly relevant because Agile just turned 20 this year, and has been declared a failed experiment by at least one person. I personally think it’s a little early to declare that, as I can see a lot of good things about Agile as Patton…